Refund policy

Return & Refund Policy

At Prairie State Baits, we take pride in producing quality, handmade fishing lures and tackle. We want you to be happy with your purchase and will do our best to make things right if there is a problem with your order.

Returns

We accept returns on eligible unused and unopened products within 30 days of delivery.

To qualify for a return, items must:

Be unused and in original condition
Be unopened and in their original packaging
Be suitable for resale
Have an approved return request before being sent back

Please contact us before returning any products. Returns sent without prior approval may not be accepted.

Used Lures & Opened Packages

Because fishing lures and soft plastics can be exposed to water, fish, hooks, scents, and other conditions, we cannot accept returns on:

Used fishing lures
Lures that have been fished or exposed to water
Opened soft plastic packages
Products that have been modified or altered
Items damaged due to misuse or normal fishing wear

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

Your order number
A description of the problem
Clear photos of the product and packaging

If the issue is determined to be our mistake or a manufacturing defect, we may provide a replacement, store credit, or refund.

Custom Orders

Custom colors, special orders, and products made specifically to customer specifications are final sale once production has begun.

However, if a custom product arrives damaged, defective, or significantly different from the agreed-upon order, please contact us so we can make it right.

Return Shipping

Customers are responsible for return shipping costs unless:

We sent the wrong item
The item arrived damaged
The product has a verified manufacturing defect

For approved returns caused by our error, we will cover reasonable return or replacement shipping costs.

Refunds

Once your approved return has been received and inspected, we will notify you regarding your refund.

Approved refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.

Original shipping costs are non-refundable unless the return was the result of our error.

Handmade Product Disclaimer

Many Prairie State Baits products are handmade, hand-poured, hand-painted, and hand-tied. Minor variations in color, glitter placement, paint patterns, or finish may occur between individual products.

These normal handmade variations do not affect performance and are not considered defects.